Please do not remove the security seal until you are happy with your order.Please note that we are unable to refund any shipping costs. If a return is payable to you we will process the refund as quickly as possible and in any case within fourteen (14) days of receipt of the original order back to us. We recommend that you return your items via registered and insured post, however you will be responsible for the cost of returning the goods to us. Please ensure that you return goods to us within 14 days from delivery. This excludes items that were discounted due to faults or pre-owned items. Ĭrepslocker accept returns online for a refund or an exchange if you are not completely satisfied with your order. In-store purchases cannot be returned online and must be returned in-store accompanied with a receipt. We accept returns for all in-store purchases within 14 days for an exchange or store credit only. Further documentation will need to be signed in-store.įor further information you can contact us The confirmation email sent by us, an official government ID (passport or drivers licence) and original payment card used for the order. If collecting from store, you will be required to show the following: You may collect your order from our store, please select the 'Pick up in store' option when checking out. We will do our best to protect our international customers from receiving such fees but cannot guarantee any unexpected expenses incurred. International customers are responsible for any additional fees or customs and duties after the item has been shipped. * Please allow up to 10 working days depending on your country
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